HEY SABIN FAM!
We just want to update everyone on our cancellation/ no show policy
By booking an appointment you are agreeing to our cancellation and no show policy...
Any no shows or cancellations within 24hrs will be charged 50% of your appointment fee and any within 12hrs will be charged 100% as well as any no shows for the time we have set aside specifically for you.
We understand that things happen so please let us know asap if you need to reschedule and we will use our discretion applying this policy.
We will hold your appointment for 10 minutes after your booked time, if you arrive late you will be classed as a no show and the no shows fee will apply - so please triple check your appointment time and confirmation text.
If your going to be late please call the salon and check that will still work with your stylist.
If you do cancel within the 24hr mark or no show your appointment you will automatically be sent an email outlining our cancelation policy that you agreed to when booking with our bank account details and the appointment you missed.
Unfortunately if this happens we will not be able to rebook your appointment or make any future appointments for you until this has been paid.
We make time - sometimes outside our normal hours to provide an appointment time and by not showing up or giving enough notice cancelling this has a huge impact on both our time and income as a small business.
Thanks for understanding,
The Sabin Girls xx